Contact Us

1. Online Services: 

Business Hours:  7am-7pm for 364 days every year (the only day we do not provide online service is Christmas day 25 December).

All our translation services, including certified translation services, can be provided to you online, via email or courier.

  • For overseas driver’s licenses (issued by countries other than New Zealand):   please follow the instructions on section 4 of our webpage: www.aktranslation.co.nz/driver-licence
  • For documents listed in section 2 of our webpage www.aktranslation.co.nz/pricing:   Please pay the specified fee by visiting our webpage: www.aktranslation.co.nz/payment,  and take a screenshot or take a photo of the page that shows your payment is successful.  Then email us the screenshot/photo, together with the document you want translated,  and tell us whether you would like to have the translation by email (as a PDF), or by courier ($9 extra), or by picking up from our office (please specify Greenlane, Albany or Henderson).
  • For documents listed in section 3 of our webpage www.aktranslation.co.nz/pricing:   Email us your document for a quote.  We will reply your email usually in 30 minutes during our business hours.  In our quote, we will also tell you how long we would complete the translation for you, and what are the next steps if you decide to accept our quote.

2. Central Auckland Office (Greenlane) 

  • Phone:   (09) 522 1061  or  021-1458030, if calling from within NZ.   + 64 9 522 1061 or + 64 21 145 8030, if calling from overseas.
  • Address:  Unit 3, 193 Great South Road, Greenlane, Auckland 1051, New Zealand
  • Business hours:
      • Monday through Friday, and Sunday: 10 am – 5:30 pm.   You do not need to make an appointment with us, if you decide to visit us.
      • Saturday:  This office is closed on Saturdays.  However, our Northshore office is open on Saturdays.
  • Emailinfo@AKtranslation.co.nz

3.  North Shore Office (Albany)

  • Phone:   (09) 600 1750  or 022-044-6400, if calling from within NZ.   +64 9 600 1750 or + 64 22 044 6400, if calling from overseas.
  • Address:  Suite E, First Floor,  Building 6, 331 Rosedale Road, Albany 0632, North Shore, Auckland, New Zealand
  • Business hours 
      • Monday – Friday: 8:30 am – 5:30 pm.    If you decide to come before 2pm, you do NOT need to make an appointment.  If you decide to come after 2pm, please phone me (preferably one day beforehand) to make an appointment.
      • Saturday: 9 am- 1pm and 2pm-5:30pm.  You do NOT need to make an appointment.
      • Sunday:  This office is closed on Sundays.  However, our Greenlane office is open on Sundays.
  • Emailinfo@AKtranslation.co.nz

4. West Auckland Office (Henderson) 

    Note:  Our service turnaround time at this office is 1-2 working days slower than our Greenlane and Albany offices.

  • Phone:  For questions about translation, please phone (09) 8899077 or  022-044-6400.  For questions about address and working hours, please phone: (09) 9751896 or 027-2083355
  • Address:  2/357 Great North Road, Henderson, Auckland 0612, New Zealand
  • Business hours:    Monday – Saturday.  10 am – 4 pm.  You do not need to make an appointment with us, if you decide to come to us.
  • Emailinfo@aktranslation.co.nz